Please note – help articles are being added based on user requests. Please let us know what would you like us to cover, if you cannot find a topic you looking for.

On-Premise Version (Legacy)

Batch reconcile deliveries without an invoice

If you have deliveries on the system that will never be converted into an invoice or will not be matched with an invoice you can mark this as reconciled without invoice in batch.

Amend Nominal Payout Amount

If you have your Cash Book set-up to handle Paid Ins or Paid Outs you might have a scenario when you need to amend these not only on the tender side but also on the nominal side. These steps explain how to amend the nominal side of things.

Delete Retail Data

In situation where you need to delete the retail data (cash book days) you can do so by following the steps below. This should only be done by experienced users.

Map new VAT code

In certain situations there might be a new VAT code set-up on the EPoS system which than needs to be mapped on Connections. (as an example is an introduction of a new rate by government)

Cloud Version