Frequently Asked Questions
Connections brings the power of EPoS and Sage data together, to drive efficiencies and deliver accurate financial reporting in your organisation. A powerful and popular solution, it manages your sales transactions, automates the validation and mapping for accounting purposes and posts them directly into your Sage 50cloud or Sage 200cloud software in a few easy steps.
To find out more about our application please go to our main page here.
#2 How do I know what version of Connections am I using?
To find out what version of Connections (on-prem) are you using, launch the application and locate the version number on the bottom of the application bar. It will look like this:
In case you are looking for functionality that is only in later releases you can contact us at support@envisagecloud.ie to arrange an upgrade.
#3 Who do I contact when I have technical difficulties with Connections?
Even though we’re doing our best to avoid bugs in our application these can happen. You can reach our support team at support@envisagecloud.ie to log a case.
Did you know that technical support is included in your Connections licence?
#4 Why can I not find answer to my question on this site
In case we failed to cover your question on this site, please let us know (support@envisagecloud.ie) and we will do our best to add this to the page as soon as possible. We are adding posts to this page based on requests and questions from our users.